Privacy policy.

 

Our privacy policy is simple…

The Spring Rooms takes privacy and data protection extremely seriously and adheres to the principles outlined in the General Data Protection Regulation (GDPR). This policy outlines the basis on which any personal data we collect, or that you provide, will be processed, how we will use and protect that information and the rights you have over your data.

Personal data is information that can be used, directly or indirectly, to identify someone, eg. a person’s name, address, online identifier etc. In the course of our business we hold personal data of job applicants, employees, therapists, clients, partners, recipients of our emails, visitors to our website and others.

All personal data held by us is processed according to the following core principles:

  • processing will be fair, lawful and transparent

  • data will be collected for specific, explicit, and legitimate purposes

  • data collected will be adequate, relevant and limited to what is necessary for the purposes of processing

  • data will be kept accurate and up to date. Data which is found to be inaccurate will be rectified or erased without delay

  • data is not kept for longer than is necessary for its given purpose

  • data will be processed in a manner that ensures appropriate security including protection against unauthorised or unlawful processing, accidental loss, destruction or damage, by using appropriate technical or organisation measures

  • we will comply with the relevant GDPR procedures for any international transferring of personal data

Types of data held
This depends on the reason why the data is being collected. It includes information provided when you make an enquiry via our Contact page. Analytical information on our website is collected using Cookies but this is strictly anonymised so that no personal data is collected.

Data security
We employ physical, electronic, and managerial measures, including education and training of our personnel, designed to protect the personal information in our possession from accidental loss or destruction, improper use, alteration, or disclosure.

Disclosure of your information

We will not share your information with third parties without your consent, unless we are under a duty to do so in order to comply with any legal obligation.

Your rights

You have the following rights in relation to any personal data we hold on you:

  • the right to be informed about the data we hold and what we do with it;

  • the right of access to the data;

  • the right for any inaccuracies in the data to be corrected;

  • the right to withdraw any consent you have given for us to process your data and have those data deleted;

  • the right to restrict the processing of the data;

  • the right to transfer the data we hold on you to another party;

  • the right to object to the inclusion of any information;

Contact

Any questions, comments and requests regarding this privacy policy should be sent in writing to: The Data Protection Compliance Officer, The Spring Rooms, 4 Sussex Mews, Lower Pantiles, Tunbridge Wells, Kent, TN2 5QJ.

You have the right to complain to the Data Protection Regulator, who in the UK is the Information Commissioner’s Office about our processing of your data.

By visiting thespringrooms.com you agree to the collection and use of your personal information by us in accordance with our Website Privacy & Data Protection Policy.

Cookies and tracking

In order to improve the overall experience of visiting our website, we use a server-based log to collect anonymous information about our website visitors. This data is only used to generate statistical charts and will not be used in any other way.

Google analytics

Our website uses Google Analytics which relies on cookies to generate more advanced visitor charts and data mining reports. Similarly to our server-based logs, Google Analytics collects anonymous information that will not be used to identify our website visitors.

Controlling Cookies

Your web browser (the software you use to access our website) should allow you to control the cookies that it stores on your computer. Please refer to the relevant supplier’s website to find out more.

If you feel that this site is not following its stated information policy, you may contact us by phone, email or post.

Changes to this policy

We will post any changes to this policy on our website. Those changes will then apply to any future use by you of our website.

 

Cookie Policy

Like most websites, our website uses cookies. Cookies are small text files stored on your computer or mobile device by your browser. Cookies can be used to store certain preferences on a website or track if you have visited that site before. No cookies used by The Spring Rooms stores personal data such as:

  • Names

  • Phone numbers

  • Email addresses

  • Mailing addresses

Cookies

We use the following types of cookies:

Name Purpose Expiry

_gid Used to distinguish users. Company: Google Analytics 24 hours

__auc Aggregate analysis of website visitors.
Company: Google Analytics 1 year

_gaUsed to distinguish users. Company: Google Analytics 2 years

__asc Aggregate analysis of website visitors.
Company: Google Analytics 30 min

_gat_gtag_UA Identification code of website for tracking visits.
Company: Google Analytics Session cookie

cookie-widget Used to when show cookie information. 1 month

HOW TO DISABLE COOKIES

You can block or limit the use of cookies, but if you continue using our site without disabling cookies we will assume that you are happy to receive them for the purposes described in this policy. If you choose not to allow cookies, the quality of your browsing experience may be reduced and you may not be able to take full advantage of the site.

For more information about cookies and instructions on how to adjust your browser settings to accept, delete or reject cookies please visit http://www.allaboutcookies.org/manage-cookies.